Assistant Manager
Telenor Pakistan · Etisalat e& Group
Dec 2023 – present · Islamabad
BSS & Distribution Solutions, IT Project Delivery and PMO. Delivery governance across BSS and distribution domains, including CAPEX tracking, vendor coordination, executive reporting and release readiness.
- Led the CBS Upgrade middleware workstream through a January 2026 go-live, coordinating third-party integration readiness across 15 channels and multiple vendor teams. Telenor Go Getter Award, Q1 2026.
- Delivered the Digital Distributor platform 15 days ahead of schedule through Agile sprint management and proactive RAID governance. Telenor Go Getter Award, Q2 2024.
- Governed IT Development CAPEX across an enterprise technology portfolio, consolidating monthly forecast against actuals for VP and C-level stakeholders through Coupa.
- Managed seven concurrent vendor relationships covering deliverables, checkpoints, escalations and business sign-off.
- Coordinated JBoss middleware and third-party integration teams to hold channel stability through cutovers.
- Drove delivery across distribution platforms including Apollo, MagicBox and Tracker, supporting retailer, franchise and supply-chain workflows.
- Reduced the weekly executive reporting cycle from half a day to under 90 minutes by standardising status updates, RAID narratives and retrospective summaries with AI-assisted PMO workflows.